Clarity 清晰：plain expression; avoid ambiguity; make main idea easy to follow
直白表达，避免歧义，主旨一目了然
Conciseness 简洁：no redundancy; brief and to‑the‑point; remove unnecessary repetition
无冗余，简短切题，去掉不必要重复
Completeness 完整：provide all required information; answer all related questions
提供全部必要信息，回应全部相关问题
Courtesy 礼貌：polite tone, sincere respect, no empty over‑polite phrases
语气礼貌、真诚尊重，拒绝空洞客套
Correctness 正确：accurate facts, data, grammar, spelling, format
事实、数据、语法、拼写、格式准确无误
Consideration 体谅：you‑attitude, think from reader’s side, respect reader’s feeling
读者本位（you‑attitude），换位思考，顾及读者感受